Welcome to our website. By accessing this website or using our home appliance repair and maintenance services, you agree to comply with the following Terms & Conditions. Please read these terms carefully before requesting or using our services.
We provide independent home appliance repair and maintenance services, including washing machine repair, refrigerator repair, microwave repair, and AC repair & service. Our services are available in selected areas of Delhi, Gurgaon (Gurugram), Noida, and Ghaziabad, subject to technician availability and service coverage.
Customers may contact us through the available phone, website, email, WhatsApp, or other communication channels to request a service. Customers are responsible for providing accurate information regarding their name, contact details, service location, appliance type, model, and reported problem.
Submitting a service request does not guarantee that a repair will be possible or that a particular spare part will be available.
A technician may inspect the appliance at the customer’s location to identify the reported issue. The actual cause of a problem may differ from the initial information provided by the customer.
After inspection, the technician may explain the repair requirement, estimated charges, and any required spare parts. Repair work will generally begin only after customer approval.
Service charges may vary depending on the appliance, model, problem, location, technical requirements, spare parts, and nature of the repair.
Any applicable inspection, visit, diagnosis, labor, or spare-part charges will be communicated where reasonably possible before the relevant work is performed.
If replacement parts are required, their availability and cost may vary according to the appliance model and manufacturer specifications.
We do not guarantee the availability of every spare part. Parts may be sourced according to availability and suitability for the appliance.
We make reasonable efforts to provide professional repair assistance; however, we cannot guarantee that every appliance can be repaired or restored to its original factory condition.
Older appliances, severely damaged appliances, discontinued models, or appliances with multiple faults may require additional repairs or replacement.
Customers are responsible for providing safe and reasonable access to the appliance and for informing the technician about relevant previous repairs, modifications, faults, or other known issues.
Customers should follow reasonable operating and maintenance instructions provided after the service.
Customers may request cancellation or rescheduling of an appointment through the available contact channels.
If a technician has already travelled to the customer’s location or completed an inspection, applicable visit or inspection charges may apply.
Appointments may also need to be rescheduled due to traffic, weather, technician availability, technical circumstances, or other unforeseen situations.
If a warranty is specifically provided for a particular repair or replacement part, the applicable warranty period and conditions will be communicated separately.
Any service warranty may apply only to the specific repair or component covered. It may not cover unrelated faults, misuse, physical damage, liquid or water damage, electrical fluctuations, pest damage, unauthorized repairs, or subsequent modifications.
Customers agree to pay applicable charges for services, inspections, labor, and approved spare parts according to the agreed service terms.
Where applicable, payments may be made through the payment methods made available by us.
We make reasonable efforts to keep the information on our website accurate and useful. However, service availability, prices, service areas, estimated timelines, and other information may change without prior notice.
Website content should not be considered a guarantee of a particular repair result, service time, or spare-part availability.
Our website may contain links to third-party websites or services. These links may be provided for convenience or reference. We are not responsible for the content, availability, security, or privacy practices of third-party websites.
We will make reasonable efforts to provide our services professionally. However, we shall not be responsible for losses or damages arising from circumstances beyond our reasonable control, including pre-existing appliance damage, hidden faults, electrical problems, misuse, unauthorized modifications, or failure of unrelated components.
We operate as an independent home appliance repair and maintenance service provider. We are not an authorized service center, manufacturer, dealer, distributor, or representative of any appliance brand unless expressly stated.
Any brand names, logos, trademarks, or product references displayed on our website are used for identification, compatibility, or informational purposes only and do not imply affiliation, authorization, sponsorship, or endorsement.
Any personal information collected through our website or during service requests will be handled according to our Privacy Policy. By using our website and requesting our services, you acknowledge that information may be collected and used for legitimate service-related purposes as described in our Privacy Policy.
We reserve the right to modify, update, or revise these Terms & Conditions when necessary. Changes may be made to reflect changes in our services, business practices, or applicable requirements.
Continued use of our website or services after changes are published constitutes acceptance of the updated terms.
If you have any questions regarding these Terms & Conditions, our services, bookings, payments, cancellations, or other service-related matters, please contact us using the contact information available on our website.
By using our website or requesting our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Customer support